At Royal Home Appliances, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and services.

Information We Collect

1. Personal Information:

   • When you place an order or request a service from us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
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2. Website Usage Data:

   • We may also collect non-personal information about your interactions with our website, including your IP address, browser type, device identifiers, and browsing activity, through the use of cookies and similar technologies.
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How We Use Your Information

1. Order Fulfillment:

   • We use the personal information you provide to fulfill your orders for chimney and hob products, process payments, and deliver services.
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2. Communication:

   • We may use your contact information to communicate with you about your orders, provide updates on product availability or service appointments, and respond to your inquiries or requests for assistance.
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3. Marketing and Promotions:

   • With your consent, we may use your email address to send you promotional offers, newsletters, and other marketing communications about our products and services. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions included in the email.
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4. Improvement of Services:

   • We may analyze website usage data to improve the functionality and performance of our website, personalize your online experience, and better understand the needs and preferences of our customers.
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Data Security

1. Protection Measures:

   • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
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2. Third-Party Services:

   • We may use third-party service providers to assist us in processing your orders, delivering services, or analyzing website usage data. These service providers are contractually obligated to safeguard your information and may only use it for the purposes specified by us.
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Your Rights

1. Access and Correction:

   • You have the right to access and update the personal information we hold about you. If you would like to review or correct your information, please contact us using the contact details provided below.
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2. Data Deletion:

   • You have the right to request the deletion of your personal information from our records. However, please note that we may retain certain information as required by law or for legitimate business purposes.
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Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at +917539910086.